Amazon Work From Home | Freshers | Virtual Customer Support Associate Apply Now

Amazon Work From Home – Amazon is one of the biggest companies in India. If you also want to get a job in Amazon and you have all these qualifications – BE / B.Tech , ME / M.Tech, MCA, Any Degree Branches, then you can apply for this post of Amazon. Here you will be given complete information about Amazon address, interview date, eligibility, syllabus, selection process, apply link and application process.

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Let’s know about Amazon

Amazon must have heard its name. It tries to make it the most customer-centric company in the world. People do online shopping in Amazon and buy things. Here you get many things at low prices and many facilities are made available for you. It is developing as a world-class e-commerce platform.

Amazon.com is mainly used for online shopping. All types of goods are made available here. You can buy your goods online by liking them through pictures and you can enjoy it sitting at home.

Amazon Work From Home – Information

Topic	Answer
Posts Name	Customer Service Associate
Qualification	Any Degree
Location	Work from home
Job Type	full-time/part-time
Experience	Freshers

Benefits Details

One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
Medical insurance.
Pension plan.
Internet allowance.
Lifestyle benefits and retail discounts through our Amazon Extras program.
Expert training and ongoing opportunities to learn more and develop your skills.

BASIC QUALIFICATIONS

Minimum age: 18 years old
Have the right to work in India
Strong communication skills in English (both written and oral fluency)
Experience working with a computer
The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
You’ll need a quiet, distraction free work space (dedicated office space with a desk and chair)
From a technical perspective, a minimum broadband connection of 100MB download speed and 20MP upload speed using a hard-wire ethernet internet connection (no WIFI).

Job Time

This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs.

In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.

Some of your responsibilities will include (but are not limited to):

Supporting customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries.
Resolving technical tasks relating to Amazon’s website, Prime services and/or digital devices (Echo, Kindle etc.)
Gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance.

You can expect

On-the-job learning and growth opportunities
We operate in a 24*7 model and have schedule shifts starting every hour in the day and night, for example from 1 AM, 3 AM, 9 PM, 11 PM, etc.
Training to provide you with the skills you need to problem solve for our customers
Laptop, microphone and headset provided by us – you’ll need a dedicated office space with a desk and a chair, plus reliable broadband connection
No script or learning dialogue by heart; you’ll be encouraged to bring your unique personality to every customer interaction
Lifestyle benefits and other perks

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